Privacy Policy — Fatima Maid Services

1. Information We Collect

When you contact Fatima Maid Services — whether through WhatsApp, phone, email, or our website — we may collect the following information:

• Your name and contact details (phone number, WhatsApp number, email address)
• Your location in Islamabad (sector, area, or housing society)
• Details about the domestic staff services you are inquiring about
• Messages and communications you send to us
• Basic information about your household requirements

We only collect information that is necessary to provide you with our domestic staffing services.

2. How We Use Your Information

The information you provide to Fatima Maid Services is used solely for the following purposes:

• To understand your domestic staffing requirements and match you with suitable candidates
• To contact you with candidate profiles and hiring-related updates
• To respond to your inquiries and provide customer support
• To improve our domestic staffing services and client experience
• To maintain records of completed and ongoing placements

We do not use your information for any purpose beyond providing you with our domestic staffing services.

3. Data Protection

Fatima Maid Services takes the protection of your personal information seriously. We implement reasonable measures to protect your data from unauthorized access, loss, misuse, or disclosure. All client information is stored securely and accessible only to authorized team members who require it to process your service request.

While we take all reasonable precautions, no method of electronic storage or transmission is 100% secure. We encourage you to contact us only through official channels — WhatsApp, phone, or email — as listed on our website.

4. Third-Party Sharing

Fatima Maid Services does not sell, rent, or trade your personal information to any third party. We do not share your details with any external marketing companies, advertisers, or unrelated businesses.

In the course of fulfilling your domestic staffing request, we may share relevant details (such as your contact information) with the domestic staff candidates we are presenting to you — and only to the extent necessary to facilitate the hiring process. All such sharing is done with your implied consent when you contact us for staffing services.

5. WhatsApp & Communication Channels

When you contact us via WhatsApp or phone, please be aware that these are third-party platforms with their own privacy policies. Fatima Maid Services is not responsible for the privacy practices of WhatsApp, telecommunications providers, or other third-party communication platforms you use to contact us.

6. Cookies & Website Data

Our website may use basic cookies or analytics tools to understand how visitors interact with our site. This data is anonymous and used solely to improve the website's performance and user experience. We do not use cookies to collect personally identifiable information.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of any inaccurate information
• Request deletion of your personal data from our records
• Withdraw your consent for us to contact you at any time

To exercise any of these rights, please contact us directly via WhatsApp or email.

8. Changes to This Privacy Policy

Fatima Maid Services reserves the right to update this Privacy Policy at any time. Any changes will be reflected on this page with an updated date. We encourage you to review this policy periodically.

9. Contact Information

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:

• Business Name: Fatima Maid Services
• Location: Islamabad, Pakistan
• WhatsApp: 0333 9556984
• Phone: 0333 9556984
• Email: info@fatimamaidservices.com